MEET OUR STAFF

Michelle

Owner

Michelle’s entire life has been spent rescuing, taking care of, and owning both dogs and cats. She has volunteered in many capacities including fostering, pet transport, and assisting rescues with vetting new potential adopters.

In 2008, she made the leap from the corporate world to become an entrepreneur. Starting Tails on Trails was inspired by the love of her first dog, Murphy.

Her dream was to create a business that had the highest quality expectations and provided the most trustworthy care to families, like herself, that valued their pets as they would any family member. It was her mission to provide safe, honest, and reliable pet care, while developing trustworthy relationships with her valued clients.

In 2014, she expanded to add a dog grooming salon where she has the same attention to detail. Her goal at The Sudsy Puppy, has been to provide safe, loving, and gentle grooming experiences to both dogs and cats. She has focused on having skilled and patient groomers that not only provide the highest quality grooming but pride themselves on a peaceful experience for your pets.

In her personal time, Michelle still volunteers when she can. Her pet family consists of three dogs, Ranger (Vizsla mix), Kealy (Shepherd/Husky mix), and Ursa (White Shepherd mix).

Denise

Office Administrator

Denise began working for Tails on Trails on day one! She knew Michelle, personally, when the business was still a dream. As the first employee, Denise was anxious to help the business grow and actually referred Tails on Trails’ very first client. Several years and over 1,500 clients later, Denise is still a valued member of the Tails on Trails’ team.

Denise’s primary role has become scheduling and routing other staff walkers, preparing and maintaining client and pet information, and maintaining the daily operational schedule. You may even see her on the trails filling in for the occasional sitter from time to time.

When Denise is not busy scheduling clients and walkers, she spends quality time at home with her four rescue dogs and two chickens. The dogs include Mia (Beagle mix), Moon Pie (Dachshund mix), Blossom (Vizsla mix), and Sabrina (Basenji mix). Her chickens, Hazel and Betsy, round out the family.

Denise’s most rewarding experience working for Tails on Trails is the feeling she gets when a fearful dog finally trusts and loves you. She also finds great satisfaction in knowing she is integral and helping the office run efficiently. It is gratifying getting to know the pets, clients, and other Tails on Trails’ employees.

Natalie

Staff Training Team Lead

Natalie grew up in Georgia. She met and married her husband ten years ago, where they were both attending college at Savannah College of Art and Design. During that time, both Natalie and her husband developed a strong desire to work with animals. They have lived in Arnold since 2010. Currently, they have one dog, Coko, and four cats Atticus, Lucy, Tater-tot, and Pupa…and their first baby boy on the way! In her free time, she and her husband often spend time enjoying our bay area waterways. Additionally, Natalie enjoys painting and drawing with a wood burner.

Natalie has been an employee of Tails on Trails since 2015 as a Staff Training Team Lead. Her role is to implement our proprietary 90-day training period to new staff, train our existing staff on animal behavior and health skills, monitor their adherence to our stringent standards, and to oversee their quality of work in the field. Her role is critical to our staffs’ skills development and to our consistent care.

Staff Walkers

Our staff of walkers undergo a 90-day, proprietary training program that includes a focus on animal health and behavior, as well as scenario training, and training on our standard operating procedures. They work in teams, communicate through modern, private channels to update members on any issues or care instruction changes. They maintain a strong team environment.

Our walkers are part-time and have various different personal interests that include family, friends, and their personal pets. Many are pursuing additional education and career interests, in addition to working as a part of the Tails on Trails team. We are happy to provide information on your area’s team, when speaking to you regarding services.

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