Contact Us and Hours of Operation

Schedule Appointment or Contact Us

(410) 919-8321

Mailing address:
Tails on Trails, LLC
PO Box 263
Gambrills, MD 21054

Administrative Office Holidays:

Pet Sitting and Dog Walking still provided during this time, but no administrative office staff is available. The On-call manager is available for staff questions and issues

These holidays include:
New Years’ Day (or government-recognized)
MLK Day
President’s Day
Memorial Day
Independence Day (or government-recognized)
Labor Day
Columbus Day
Veterans Day
Thanksgiving Thursday and Friday
Christmas Day (or government-recognized)

Hours of Operation

Dog Walking and Pet Sitting Hours:
6:30 AM – 9:30 PM, all days
Overnight Care 8:00 PM – 6:30 AM

Administrative Office Hours:
8:00 AM – 3:00 PM – Monday through Thursday
8:00 AM – 12:00 PM – Friday

Messages and appointment requests returned during Administrative Office Hours and within one business day.

On-Call, Emergency Requests or Last Minute Changes
On-call, Emergency Requests or Last Minute Changes are for EXISTING clients ONLY. On-call or Emergency Requests or Last-Minute changes to existing requests are addressed twice, daily, on holidays and weekends. On-call manager will review and respond once before 10 AM and once before 6 PM each day. All requests for last-minute or emergency changes must be made in writing, through our online booking system.

Weather-related closings:
Tails on Trails, LLC follows the Federal Government’s closing schedule with regards to inclement weather, only. During this time, mid-day dog walks will be canceled. However, pet sitting, whenever possible will be performed. We will call you, prior to any predicted inclement weather, to discuss the options we can provide. This may include changing pet sitting to overnight care, at the client’s cost.

Schedule An Appointment!